Easy to use, professional tool for capturing website feedback. Get feedback from right users at the right time and context - exactly when they are interacting with your website.
Don't build your roadmap based on what you think, build it based on what users think. And the only way to know it, is to ask them.
User feedback will help you prioritizing projects and choosing only those features that bring real value. You’ll get stronger arguments with stakeholders discussions.
What do you need to improve so customer chose you over competition? Know most lovable features and area for improvement.
User research is a first step to implementing learning process into your organization. Experiment, gather feedback and iterate based on actual results.
Run targeted surveys on any page or run a transactional survey - sending e-mail after key product events.
You can run your own research at any time, without help from IT or external agency. Time from idea to first answer could be as short as few minutes.
The only you need is one-time installation of Startquestion script on your website and you’re good to go!
Send surveys based on custom events, send results to your database or CRM, share interesting feedback on Slack. Configure it once and let automation do the heavy lifting.
Startquestion allowed us to guarantee the anonymity of the survey. The ability to automatically send reminders to complete the survey helped us in collecting the results - without them we would certainly not have achieved such a high response rate.
The feedback that comes from surveys placed directly on the website is much more refined and specific. We’re asking the users about the experience here and now, so they remember it perfectly and are willing to leave extensive comments about it.
We knew that the key to the success of the Voice of Customer project is the integration of the company's internal systems with the online research software.
We choose Startquestion as the research tool and the first experiences turned out to be so encouraging that Medicover decided to transfer all the conducted research to this platform.
In Startquestion I found what I later strived for while developing my company - on the one hand, taking care of solid and safe technological foundations, and on the other, listening to the needs, engaging customers in product development and focusing on solving problems.