Unlocking Insights: Surveying ChatGPT Users for Descriptive Research
Your organization has developed a cutting-edge language model known as ChatGPT, and now it's time to gain valuable insights from its users. By conducting a descriptive research survey, we can tap into the minds of ChatGPT users to better understand their experiences, expectations, and suggestions for improvement.
Category: User Experience
Survey Questionnaire:
1. How often do you use ChatGPT?
- Rarely
- Occasionally
- Frequently
2. For what purposes do you use ChatGPT? (Select all that apply)
- Entertainment
- Education
- Productivity
- Other
3. Have you encountered any issues with ChatGPT? If yes, please specify.
- Yes
- No
4. How would you rate the overall performance of ChatGPT? (1-10)
-
5. What do you like most about ChatGPT? (Select all that apply)
- Accuracy
- Speed
- Language understanding
- Versatility
6. How familiar are you with the underlying technology behind ChatGPT?
- Very familiar
- Somewhat familiar
- Not familiar at all
7. Are you satisfied with the responses generated by ChatGPT?
- Very satisfied
- Satisfied
- Neutral
- Dissatisfied
- Very dissatisfied
8. Which industries do you think could benefit the most from ChatGPT? (Select all that apply)
- Customer service
- Healthcare
- Education
- Marketing
- Finance
- Other
9. Is there any specific feature or improvement you would like to see in ChatGPT?
-
10. How would you rate the user interface of ChatGPT? (1-10)
-
11. On average, how much time do you spend on ChatGPT per session?
- Less than 15 minutes
- 15-30 minutes
- 30 minutes to 1 hour
- More than 1 hour
12. What other language(s) do you use ChatGPT in? (Select all that apply)
- English
- Spanish
- French
- German
- Chinese
- Other
13. How satisfied are you with the response time of ChatGPT?
- Very satisfied
- Satisfied
- Neutral
- Dissatisfied
- Very dissatisfied
14. Considering the accuracy of responses, do you think ChatGPT has improved over time?
- Yes, significantly
- Yes, slightly
- No, it has stayed the same
- No, it has worsened
15. Have you ever provided feedback regarding ChatGPT's performance?
- Yes
- No
16. On which platforms do you primarily use ChatGPT? (Select all that apply)
- Web browser
- Mobile app
- Desktop application
- Other
17. How would you rate the accuracy of responses generated by ChatGPT? (1-10)
-
18. Do you find ChatGPT's responses to be helpful in addressing your needs?
- Very helpful
- Helpful
- Neutral
- Not helpful
- Not at all helpful
19. What suggestions do you have for improving the usability of ChatGPT?
-
20. Would you recommend ChatGPT to others?
- Definitely
- Probably
- Neutral
- Probably not
- Definitely not