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Consumer satisfaction towards shopping mall?

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Consumer satisfaction towards shopping mall

Gather valuable feedback from shoppers on their satisfaction levels, preferences, and suggestions towards shopping malls with the 'Consumer satisfaction towards shopping mall' survey.

1. How often do you visit the shopping mall?

2. What is the main reason for visiting the shopping mall?

3. How satisfied are you with the overall shopping experience at the mall?

4. How would you rate the variety of stores available at the mall?

5. Which of the following facilities/services do you utilize when visiting the shopping mall? (Select all that apply)

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6. What factors influence your decision to visit a specific shopping mall? (Select all that apply)

7. Is there anything specific you would like to change or improve about the shopping mall? Please share your suggestions.

8. What are your favorite stores or brands available at the mall? Please mention.

9. How would you rate the cleanliness of the shopping mall?

10. How satisfied are you with the availability of parking spaces at the mall?

11. How likely are you to recommend this shopping mall to others?

12. How well do the stores in the shopping mall cater to your preferences and needs?

13. What do you primarily use the shopping mall for? (Select all that apply)

14. How responsive and helpful is the customer service at the shopping mall?

15. How well-maintained are the facilities (restrooms, seating areas, etc.) at the shopping mall?

16. What are some of your favorite events or promotions that the shopping mall has organized in the past?

17. How would you rate the availability of seating/rest areas in the shopping mall?

18. How likely are you to return to this shopping mall for your future shopping needs?

19. How satisfied are you with the dining options available at the shopping mall?

20. Is there anything else you would like to share about your shopping mall experience? Please feel free to provide any additional comments.

Understanding Consumer Satisfaction: A Survey on Shopping Malls

Shopping malls have become a hub of consumer activity, where people indulge in shopping, dining, and entertainment. To better understand the satisfaction levels of consumers towards shopping malls, we have created a survey titled 'Consumer satisfaction towards shopping mall'. This survey aims to gather valuable feedback from shoppers, enabling malls to cater to their needs and preferences.

Category: Business & Marketing

Survey Questions:

1. How often do you visit the shopping mall? [Single-choice question with answer options: Once a week, 2-3 times a month, Once a month, Rarely, Never]

2. What is the main reason for visiting the shopping mall? [Single-choice question with answer options: Clothing/fashion, Electronics, Groceries, Dining/food, Entertainment, Others]

3. How satisfied are you with the overall shopping experience at the mall? [Single-choice question with answer options: Very satisfied, Satisfied, Neutral, Dissatisfied, Very dissatisfied]

4. How would you rate the variety of stores available at the mall? [Single-choice question with answer options: Excellent, Good, Average, Below average, Poor]

5. Which of the following facilities/services do you utilize when visiting the shopping mall? (Select all that apply) [Multiple-choice question with answer options: Restaurants/Cafes, Cinema/Theater, Gym/Fitness center, Children's play area, Parking facility, Wi-Fi, ATM/Banking services, Customer service, Others]

6. What factors influence your decision to visit a specific shopping mall? (Select all that apply) [Multiple-choice question with answer options: Location/Accessibility, Availability of desired stores/brands, Sales/Discounts, Ambience/Decor, Safety/Security measures, Cleanliness, Customer reviews/ratings, Events/Entertainment offers, Others]

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Through this survey, we aim to gain insights into the preferences, opinions, and suggestions of shoppers towards shopping malls. By analyzing the data collected, malls can make informed decisions to enhance customer satisfaction.

Summary: A survey titled 'Consumer satisfaction towards shopping mall' aims to gather feedback from shoppers on their satisfaction levels, preferences, and suggestions. This survey will assist shopping malls in improving customer experience and meeting shopper expectations.

Category: Business & Marketing