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Customer Perception Towards OTT Platform?

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Customer Perception Towards OTT Platform

Exploring customer feedback on the use of OTT platforms for a better user experience

1. How often do you use OTT platforms?

2. Which OTT platforms do you currently subscribe to?

3. What features do you look for in an OTT platform?

4. How satisfied are you with the content available on OTT platforms?

5. What genres of content do you prefer on OTT platforms?

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6. Have you encountered any technical issues while using OTT platforms? If yes, please specify.

7. How likely are you to recommend OTT platforms to a friend?

8. Do you prefer watching original content on OTT platforms over traditional TV shows?

9. What devices do you use to access OTT platforms?

10. What improvements would you like to see in OTT platform services?

Understanding Customer Views on OTT Platforms

In the realm of
modern digital entertainment, the survey dives deep into customer perception towards OTT platforms.
Customers are the lifeblood of any business, and their feedback is invaluable in shaping the future of products
and services.
The survey aims to gather insights on how customers use OTT platforms, their preferences, satisfaction levels,
and areas of improvement. By understanding customer perception, OTT platforms can tailor their content and services
to meet the evolving needs of their audience.
From the frequency of use to preferred genres, the survey covers a range of topics essential for optimizing the
viewer experience. With the rise of OTT platforms as a dominant force in the entertainment industry, understanding
customer perception is crucial for staying competitive and relevant.
By analyzing the data collected through the survey, OTT platforms can identify trends, pinpoint areas for improvement,
and enhance user satisfaction. The feedback gathered will serve as a roadmap for future strategies, ensuring that
customers remain at the forefront of decision-making processes.
Ultimately, the survey on customer perception towards OTT platforms seeks to bridge the gap between users and providers,
enabling a more seamless and enjoyable viewing experience for all.