Discover what shoppers think about shopping malls with our customer satisfaction survey.
1. On average, how often do you visit shopping malls?
2. How satisfied are you with the overall ambience/atmosphere of the shopping malls you visit?
3. How would you rate the variety/selection of stores in the shopping malls?
4. Are you satisfied with the cleanliness and maintenance of the shopping malls?
5. How important are discounts and promotions in influencing your decision to visit shopping malls?
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6. What is your preferred mode of transportation to reach the shopping malls?
7. How likely are you to recommend the shopping malls you visit to family and friends?
8. What factors do you consider when choosing a shopping mall? (Select all that apply)
9. Which of the following stores do you usually frequent in shopping malls? (Select all that apply)
10. What improvements would you suggest to make your shopping mall experience better?
11. Have you encountered any challenges or issues during your recent visits to shopping malls? If yes, please describe.
12. How likely are you to visit a shopping mall during a sale event?
13. Do you prefer indoor or outdoor shopping malls?
14. Do you usually visit shopping malls alone or with others?
15. How satisfied are you with the level of customer service provided by the staff in shopping malls?
16. Are you willing to spend more time in a shopping mall if it offers additional services such as a play area for children or a relaxation zone?
17. What is the main reason you choose to visit shopping malls over online shopping?
18. Do you believe shopping malls provide a better shopping experience compared to online shopping?
19. How likely are you to explore new stores or brands when visiting shopping malls?
20. Do you think shopping malls should invest in technology to enhance the shopping experience? (e.g., mobile apps for navigation, virtual fitting rooms)
Survey Ideas>Customer satisfaction towards shopping malls
How Happy Are Shoppers with Their Mall Experience?
Customer Feedback
Shopping malls have become the go-to destinations for retail therapy, socializing, and entertainment. But have you ever wondered how satisfied shoppers really are with their mall experience?
To find out, we conducted a survey titled 'Customer satisfaction towards shopping malls,' gathering valuable insights from enthusiastic shoppers like yourself.
Survey Questions:
1. On average, how often do you visit shopping malls?
2. How satisfied are you with the overall ambience/atmosphere of the shopping malls you visit?
3. How would you rate the variety/selection of stores in the shopping malls?
4. Are you satisfied with the cleanliness and maintenance of the shopping malls?
5. How important are discounts and promotions in influencing your decision to visit shopping malls?
6. What is your preferred mode of transportation to reach the shopping malls?
7. How likely are you to recommend the shopping malls you visit to family and friends?
8. What factors do you consider when choosing a shopping mall? (Select all that apply)
9. Which of the following stores do you usually frequent in shopping malls? (Select all that apply)
10. What improvements would you suggest to make your shopping mall experience better?
Category: Business & Marketing
Summary: Discover what shoppers think about shopping malls by looking at their experiences and satisfaction levels in our survey on customer satisfaction towards shopping malls.