Do you want to create free survey about:

Impact of Online Reviews and Ratings on Consumer Trust and Purchase Intention?

Or maybe something else?

Loading survey generator...

or use this template:

Impact of Online Reviews and Ratings on Consumer Trust and Purchase Intention

Exploring consumer trust and purchase intention through the lens of online reviews.

1. How often do you rely on online reviews when making a purchase?

2. Which platforms do you usually check for online reviews before purchasing a product?

3. Do you believe that online reviews are generally trustworthy?

4. Have you ever written an online review? If yes, why did you decide to do so?

5. Would you be more likely to purchase a product with a higher rating even if it is more expensive?

Would you like to work on this survey?

Startquestion is a free survey platform which allows you to create, send and analyse survey results.

6. What factors influence your trust in online reviews? (Select all that apply)

7. How important are online reviews in your decision-making process when shopping online?

8. What improvements would you like to see in online review systems to make them more reliable?

9. Have you ever changed your mind about purchasing a product based on negative online reviews?

10. Do you think that companies fake positive reviews to improve sales? (Select all that apply)

11. Does the rating of a product influence your perception of its quality?

12. How do online reviews impact your trust in a brand or company?

13. Do you tend to read more positive or negative reviews before making a decision?

14. What types of products/services do you mostly rely on online reviews for? (Select all that apply)

15. Have you ever recommended a product based on positive online reviews?

16. Do you consider the timeliness of reviews to be important when making a decision?

17. Would you be more likely to trust reviews from friends or family over reviews from strangers?

18. What actions do you take if you suspect a review to be fake? (Select all that apply)

19. In your opinion, are there industries where online reviews hold more weight than others?

20. How do you think companies can improve the authenticity of online reviews?

The Power of Online Reviews: Understanding Consumer Behavior

Welcome to our survey on the impact of online reviews and ratings! In a world where consumer trust is paramount, online reviews have become a key factor influencing purchase decisions.

The survey delves into the intricate relationship between online reviews and consumer behavior, exploring the extent to which reviews shape trust and purchase intention. Questions range from the frequency of relying on online reviews to the credibility of review platforms.

With the rise of e-commerce, the importance of online reviews has skyrocketed. Consumers seek validation and assurance before making a purchase, turning to reviews to gain insights into product quality and reliability.

Through this survey, we aim to unravel the nuances of consumer decision-making in the digital age and shed light on the strategies that businesses can employ to leverage online reviews effectively.

Join us in deciphering the impact of online reviews and ratings on consumer trust and purchase intention. Your feedback is invaluable in understanding the ever-evolving consumer landscape!