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Strategic Issues of Service Marketing of Cantabil Brand of Cloths?

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Strategic Issues of Service Marketing of Cantabil Brand of Cloths

Explore the strategic issues of service marketing for Cantabil brand of clothes and gain insights through customer feedback.

1. Which factors influence your decision to purchase clothes from the Cantabil brand? (Select all that apply)

2. How often do you purchase clothes from the Cantabil brand?

3. On a scale of 1 to 5, how satisfied are you with the overall service experience provided by Cantabil?

4. How likely are you to recommend Cantabil to a friend or family member?

5. Which of the following factors do you consider important in your decision-making process when selecting a clothing store? (Select all that apply)

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6. What improvements or additional services would you like to see from Cantabil to enhance your customer experience?

7. What factors would make you switch to another clothing brand instead of Cantabil? (Select all that apply)

8. How aware are you of Cantabil's loyalty/reward program?

9. How likely are you to participate in promotional events organized by Cantabil?

10. Which of the following advertising channels do you find most influential in your decision to purchase Cantabil products? (Select all that apply)

11. How important is personalized customer service to you when shopping for clothes?

12. How would you rate the overall value for money provided by Cantabil in comparison to its competitors?

13. Which of the following factors influence your decision to shop online for Cantabil clothing? (Select all that apply)

14. Have you encountered any specific challenges or issues when interacting with Cantabil's customer service department? If yes, please specify.

15. How likely are you to engage with Cantabil on social media platforms (e.g., Facebook, Instagram) for updates and promotions?

16. Are you satisfied with the variety of sizes available for Cantabil products?

17. Which aspects of Cantabil's in-store shopping experience do you find most appealing? (Select all that apply)

18. How often do you check for updates on Cantabil's official website or mobile app?

19. Which factors do you consider essential in determining the quality of Cantabil's clothing products? (Select all that apply)

20. Please share any additional feedback or suggestions you may have to help Cantabil improve its service marketing strategy.

Unveiling the Strategic Issues of Service Marketing for Cantabil Brand of Clothes

Strategic Issues of Service Marketing of Cantabil Brand of Clothes

In today's competitive fashion industry, Cantabil has made a name for itself with its trend-setting clothing line. But to maintain its edge and cater to changing customer needs, Cantabil recognizes the importance of understanding strategic issues related to service marketing. In order to gain valuable insights, a survey has been conducted to assess customer feedback on various aspects.

As part of the research process, a questionnaire was developed to collect data and opinions from customers. The questionnaire consists of a diverse range of questions aimed at understanding the factors that influence customers' decision to purchase clothes from the Cantabil brand, their satisfaction levels, and their preferences for personalized customer service, among other key aspects.

The survey covers multiple aspects of Cantabil's service marketing strategy, including brand reputation, promotional offers, customer service, and the overall shopping experience. By analyzing the responses, Cantabil aims to identify its strengths and areas for improvement, allowing the brand to enhance its service offerings and better cater to its customers'’ needs.

Categorization: Business & Marketing