• How satisfied are you with the service quality? *

  • Please evaluate the quality of customer service taking into account the following factors: *

    1 is the lowest and 5 is the highest note

    You can give only one answer in a row.
    1 3 4 5 I cannot rate / Not applicable
    service quality - overall assessment  
    Competence and kindness of employees  
    Speed ​​of service  
    Taking into account the individual needs and preferences of customers  
    Speed ​​of settlements  
    Providing assistance with problems that the customer refers to  
    Availability of information about the offer  

  • Please assess the conditions in the facility, taking into account the following factors : *

    1 is the lowest and 5 is the highest note

    You can give only one answer in a row.
    1 3 4 5 I cannot rate / Not applicable
    Facility condition - general assessment  
    Number of customer service stations  
    Location of the facility  
    Parking near the facility  

  • Which of the following aspects of our service do you find most important? *

    You can select several answers.

  • How likely are you to recommend our service to others? *

    You can give only one answer.

  • What improvements would you suggest to enhance our service quality? *

  • Which of the following channels do you prefer for contacting our customer support in the future? *

    You can select several answers.
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