Customer Exit Survey - a survey from Startquestion

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What is the main reason you are leaving our brand? ^*

You can give only one answer.

	Level of customer service		The decline in product/service quality
	Latest price increase		New brand communication
	An attractive offer from the competition		Intrusive ads/contact from our side
	No good offer for regular customers		A single unpleasant brand experience
	Other. What?

What exactly influenced your decision? ^*

Have you reported your concerns to the customer service? ^*

You can give only one answer.

	Yes
	No

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