Customer Exit Survey - a survey from Startquestion

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What is the main reason you are leaving our brand? ^*

You can give only one answer.

	Level of customer service		Intrusive ads/contact from our side
	The decline in product/service quality		No good offer for regular customers
	Latest price increase		A single unpleasant brand experience
	New brand communication		Other. What?
	An attractive offer from the competition

What exactly influenced your decision? ^*

Have you reported your concerns to the customer service? ^*

You can give only one answer.

	Yes
	No

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