Donor survey

Dear Sir/Madam,

thank you for your help and for supporting our organization in helping those in need.

We would like to ask you to take 5 minutes of your time to complete the survey below, thanks to which we will be able to get to know our donors better.

The collected information will help us to organize help even better and will improve the everyday work of our organization.

Thank you!

1. Why did you choose our organization to donate? ^*

You can select several answers.

	Our company is a leader among non-profit organizations
	We present clear reports on our activities
	You can be sure that the money will reach the needy
	We fulfill our statutory mission well
	You've heard about us in advertising and on social media
	We employ a large number of employees and volunteers
	We provide quick help to those in need
	Another reason: what?

2. How well do you know the mission of our non-profit organization? ^*

You can give only one answer.

3. How would you evaluate the individual areas of our organization's activities? ^*

You can give only one answer in a row.

	very bad	bad	average	good	very good
ease of finding information about us	ease of finding information about us - very bad	ease of finding information about us - bad	ease of finding information about us - average	ease of finding information about us - good	ease of finding information about us - very good
the number and quality of advertising on TV and social media about the foundation	the number and quality of advertising on TV and social media about the foundation - very bad	the number and quality of advertising on TV and social media about the foundation - bad	the number and quality of advertising on TV and social media about the foundation - average	the number and quality of advertising on TV and social media about the foundation - good	the number and quality of advertising on TV and social media about the foundation - very good
ease of transferring subsidies	ease of transferring subsidies - very bad	ease of transferring subsidies - bad	ease of transferring subsidies - average	ease of transferring subsidies - good	ease of transferring subsidies - very good
cooperation with employees of the organization	cooperation with employees of the organization - very bad	cooperation with employees of the organization - bad	cooperation with employees of the organization - average	cooperation with employees of the organization - good	cooperation with employees of the organization - very good
speed of response to applications and inquiries related to subsidies	speed of response to applications and inquiries related to subsidies - very bad	speed of response to applications and inquiries related to subsidies - bad	speed of response to applications and inquiries related to subsidies - average	speed of response to applications and inquiries related to subsidies - good	speed of response to applications and inquiries related to subsidies - very good

4. How much impact do you think your donations have on actually helping those in need? ^*

You can give only one answer.

5. Do you think our non-profit organization is clear enough about where the donations will be allocated? ^*

You can give only one answer.

6. Are you reading monthly reports on our activities we are sending to our donors? ^*

You can give only one answer.

	yes
	no

7. Do you find those reports useful and interesting? ^*

You can give only one answer.

8. How likely is it that you would recommend supporting our non-profit organization to a friend or family? ^*

I will definitely not recommend

I will definitely recommend

9. Choose the way you would like our organization to contact you in the future: ^*

You can select several answers.

	E-mail		Phone call
	SMS		form on the website
	social media		face-to-face meetings
	organized donors meetings		Other: specify

Donor survey

1. Why did you choose our organization to donate? *

2. How well do you know the mission of our non-profit organization? *

3. How would you evaluate the individual areas of our organization's activities? *

4. How much impact do you think your donations have on actually helping those in need? *

5. Do you think our non-profit organization is clear enough about where the donations will be allocated? *

6. Are you reading monthly reports on our activities we are sending to our donors? *

7. Do you find those reports useful and interesting? *

8. How likely is it that you would recommend supporting our non-profit organization to a friend or family? *

9. Choose the way you would like our organization to contact you in the future: *

1. Why did you choose our organization to donate? ^*

2. How well do you know the mission of our non-profit organization? ^*

3. How would you evaluate the individual areas of our organization's activities? ^*

4. How much impact do you think your donations have on actually helping those in need? ^*

5. Do you think our non-profit organization is clear enough about where the donations will be allocated? ^*

6. Are you reading monthly reports on our activities we are sending to our donors? ^*

7. Do you find those reports useful and interesting? ^*

8. How likely is it that you would recommend supporting our non-profit organization to a friend or family? ^*

9. Choose the way you would like our organization to contact you in the future: ^*