Product feedback survey (NPS)

1 How satisfied are you with the cooperation with our company and the use of our products? *

One answer can be given.

2 Do our products meet your expectations? *

One answer can be given.

3 How would you rate the individual elements of our offer? *

One answer can be given per row.

Very poorly
Rather poorly
Medium
Rather good
Very good
Not applicable
Overall product quality
Value for money
Shopping experience
Installation or the first use
Use of the product
After-sales service

4 Have you contacted our customer support? *

One answer can be given.

5 How would you rate our customer support? *

One answer can be given.

6 What do you think we could do better? *

7 How likely is it that you will decide to purchase our product again in the future? *

One answer can be given.

8 Based on your previous experience with our company, rate on a scale of 0-10 , how likely is it that you would recommend our products to your family or friends? *

0 - I will definitely not recommend

10 - I will definitely recommend