Service satisfaction survey (relationship NPS)

1 How much are you satisfied with the cooperation with our company and the use of our services? *

You can give only one answer.

2 Did our services meet your expectations? *

You can give only one answer.

3 How would you rate the individual elements of our offer? *

You can give only one answer in a row.

Very poorly
Rather poorly
Medium
Rather good
Very good
Overall quality of services
Value for money
Shopping experience
Use of the service
After-sales service

4 Have you contacted our customer support? *

You can give only one answer.

5 How would you rate our customer support? *

You can give only one answer.

6 What do you think we could do better? *

7 How likely is it that you will decide to purchase our services again in the future? *

You can give only one answer.

8 Based on your previous experience with our company, rate on a scale of 0-10, how likely is it that you would recommend our services to your family or friends? *

0 - I will definitely not recommend

10 - I will definitely recommend