Guide - Creating a questionnaire

Everything about conditional page display: redirection from the question and from the end of the page

One of the advantages of the platform is the ability to create advanced surveys, the content of which may depend on the answers to previous questions given by respondents.

This can be achieved thanks to the conditional displaying of questionnaire pages, which can be achieved by two separate mechanisms – redirecting the respondent to a given page and conditional displaying of pages.

The purpose of this article is to gather in one place all the knowledge contained in separate articles devoted to individual mechanisms of conditional displaying pages.

What is redirecting the respondent to the survey page?

It is the easiest way to create surveys in which some of the questions depend on the respondent’s previous answers. This process involves branching the answer path – i.e. the filtering question – into two parallel paths that can later merge again into one or not.

For example, we may ask if the respondent has a driving license. If the answer is yes, we redirect the respondent to path A, which contains questions about the car. If the answer is negative, we redirect the respondent to path B, which doesn’t contain questions about the car.

In this way, the survey will give two main sets of answers – one for respondents with a driver’s license and the other – for those without a driver’s license.

Another option is to create pages with additional questions for respondents who will give a specific answer to a given question.

For example, respondents who answer negatively to the question about having a driver’s license will go to the next question from path B, while those who answer in the affirmative will go to path A with additional questions, but afterwards will also be directed to the next question in path B.

In the above case, where path A reconnects with path B, an additional type of redirection is also used, namely redirection from the end of the page.

This redirection is used to redirect the respondent to the desired survey page after completing all the questions, regardless of the answers he gave.

Thanks to this redirection, after the respondent has answered all the questions on the page, he can be redirected to any further page of the survey, you can end the survey or redirect him to another survey.

Remember that the filter question should be the last question added on a given page.

For more about filtering questions, see the article: Filtering questions, conditional questions and paths from our User Guide. 

What is conditional page display?

Conditional page display is a slightly more complicated solution, but it allows you to display additional pages with questions also depending on the answers to several questions. Depending on the answers given by the respondent, relevant pages with questions will be displayed or not.

In addition, you can decide whether all additional conditions must be met for additional pages to be displayed, or if only one is met.

For example, we can ask a question about what sport the respondent likes and create a list of multiple-choice answers containing different disciplines. Depending on which discipline the respondent chooses, we can present the respondent with additional pages with questions devoted only to a given discipline.

This works by checking whether the question page has the conditions for displaying the next page. If the next page cannot be displayed, the next one is checked, etc. This means that in the example above, the page with questions about a given sport (e.g. football) checks whether the respondent has marked football on the page asking what sport he practices . If the respondent checked football, the page will be displayed. If not, the conditions for the next page, e.g. running, will be checked in the same way.

Remember that different conditions can be combined with the AND and OR logic functors.

You can read more about conditional page display in this article: Conditional page display.

How does the combination of conditional page display and redirection work? platform allows you to combine filtering questions (i.e. redirections) and conditional displaying of pages in one questionnaire or even on one page.

In the case that on one page you put a question that will redirect respondents to the appropriate paths and a question to which conditional pages will refer, then the first redirect will work and only then will the conditions be checked whether the page can be displayed.

It should be remembered that the conditional page display mechanism is a more comprehensive way of creating multi-path, branching survey questionnaires. Any questionnaire using the redirection mechanism can be successfully built using the conditional page display mechanism, reverse playback – that is, the conditional display of pages using redirection – is not always possible.

Worth to remember:

  • Random pages cannot be targeted from filtering questions. To make this redirect possible, you have to display pages in the order you specify.
  • In the case of complex questionnaires with a large number of branches or conditions, it is worth first to create a sketch on paper, clearly dividing the questions into pages and marking the transitions between them.
  • Using the redirection question, you can also refer the respondent to another survey. Remember that in such a case the currently completed survey will be finished, so it is worth making these questions last.

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