Easy to use, professional tool for capturing website feedback. Get feedback from right users at the right time and context - exactly when they are interacting with your website.
Analytics data won't tell you why users act in certain way, what is their motivation, why they don't convert. You can only know this, by asking them.
Launch your survey at key steps of user journey and collect real time feedback about actions users are performing.
Send survey data to internal applications, so you can get 360 view of customer satisfaction. Use this information to better prioritize actions and projects.
Choose color theme and survey appearance based on your brand. Decide when to show your survey: immediately, after scrolling, after some time on the website or on exit intent.
Creating and starting your survey will just take few minutes.
You install survey code once and then you run all your research from Startquestion panel.
Website surveys can be targeted based on user behavior or attributes. You can create logic eg. depending on NPS results, services they use or plan.
User feedback can be send automatically to your CRM, Google Analytics or shared via Slack. Just configure it once and let automation do the rest.
Startquestion allowed us to guarantee the anonymity of the survey. The ability to automatically send reminders to complete the survey helped us in collecting the results - without them we would certainly not have achieved such a high response rate.
The feedback that comes from surveys placed directly on the website is much more refined and specific. We’re asking the users about the experience here and now, so they remember it perfectly and are willing to leave extensive comments about it.
We knew that the key to the success of the Voice of Customer project is the integration of the company's internal systems with the online research software.
We choose Startquestion as the research tool and the first experiences turned out to be so encouraging that Medicover decided to transfer all the conducted research to this platform.
In Startquestion I found what I later strived for while developing my company - on the one hand, taking care of solid and safe technological foundations, and on the other, listening to the needs, engaging customers in product development and focusing on solving problems.