survey examples Customer Feedback

Service satisfaction survey (relationship NPS)

  • 1. How much are you satisfied with the cooperation with our company and the use of our services? *

    You can give only one answer.
  • 2. Did our services meet your expectations? *

    You can give only one answer.
  • 3. How would you rate the individual elements of our offer? *

    You can give only one answer in a row.
    Very poorly Rather poorly Medium Rather good Very good
    Overall quality of services  
    Value for money  
    Shopping experience  
    Use of the service  
    After-sales service  
  • 4. Have you contacted our customer support? *

    You can give only one answer.
  • 5. How would you rate our customer support? *

    You can give only one answer.
  • 6. What do you think we could do better? *

  • 7. How likely is it that you will decide to purchase our services again in the future? *

    You can give only one answer.
  • 8. Based on your previous experience with our company, rate on a scale of 0-10, how likely is it that you would recommend our services to your family or friends? *

    I will definitely not recommend

    I will definitely recommend

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