Website Survey
Get feedback from right users at the right time – exactly when they are interacting with your website
Understand your website users
Analytics data won’t tell you why users act in certain way, what is their motivation, why they don’t convert. You can only know this, by asking them.
Ask users in the right context
Launch your survey at key steps of user journey and collect real time feedback about actions users are performing.
Connect results with your data
Send survey data to internal applications, so you can get 360 view of customer satisfaction. Use this information to better prioritize actions and projects.
Make better decision based on solid data
- Who are your users?
- What users think about your website?
- Why users don’t convert?
- Why users don’t sign up?
- How is your offer perceived?
- What features are missing?
- How is your customer service rated?
Startquestion gives you full control over website surveys
Personalize design of your survey
Choose color theme and survey appearance based on your brand. Decide when to show your survey: immediately, after scrolling, after some time on the website or on exit intent.
One code to rule them all
Creating and starting your survey will just take few minutes.
You install survey code once and then you run all your research from Startquestion panel.
Target surveys precisely
Website surveys can be targeted based on user behavior or attributes. You can create logic eg. depending on NPS results, services they use or plan.
Integrate with your stack
User feedback can be send automatically to your CRM, Google Analytics or shared via Slack. Just configure it once and let automation do the rest.
What our users say
After many recommendations, we tested Startquestion, which turned out to be easy to use and flexible survey software. We appreciate the customer support team’s high quality, reaction time, and patience. Startquestion helps us in many feedback-related use cases, and we see more users and departments actively using it for their purposes.
Krzysztof Gabruk
Customer Experience Chapter Leader at Santander Bank Poland
The key to the success of the Voice of Customer project is integrating the client’s internal systems with the online research software. The first experience with this survey software was so encouraging that Medicover Poland decided to transfer all the conducted research to the Startquestion platform.
Beata Dąbrowska
Coordinator of Market Research and Analysis at Medicover Poland
At our organization, we recognized the importance of listening to our employees in a structured and consistent manner. Startquestion provided the perfect solution by guaranteeing survey anonymity and automating reminders. Thanks to these features, we achieved a remarkably high response rate, which would have been challenging without them.
Sebastian Srebnicki
Project Manager at Innogy
Thanks to the data collected and analyzed on Startquestion, I found the best way to develop my company. Customer research provided us with data proving that taking care of a solid and safe technological foundation, listening to the needs, engaging customers in product development, and focusing on solving problems are the best ways to achieve our goals.
Paweł Owczarek
Author of the FRIS Product, Managing Partner
