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Blog Case Studies
Read Case Study with Telepizza by Startquestion survey tool

Telepizza – What Is the Recipe for Success With Qualitative Customer Data [Case Study]

In 1988, Cuban entrepreneur Leopoldo Fernández Pujals opened the first Telepizza restaurant on the outskirts of Madrid, giving rise to today's network of around 1,300 pizza restaurants around the world.

customers surveys heineken cx

How to Use Online Surveys to Improve Customer Satisfaction? Heineken (Żywiec Group) Case Study

The effort put in listening to the customer's feedback pays off, and an online survey is a great tool for collecting it. Here's the success story of Żywiec Group.

built customer oriented organisation with nps

How to Built a Customer-Oriented Organization with NPS Methodology?Medicover Case Study

Medicover Poland has introduced NPS as a standard in the organization. This way, NPS has become a key quality indicator in the process of transforming the company.

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    case study startquestion and santander online survey customer feedback

    How to Increase Customer Satisfaction [Santander Bank Case Study]

    Due to the frequency of contact with employees and the willingness to learn their opinions on many topics, online surveys have proven effective in the organization also as a way to take care of employee experience.

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