Free 14 days trial
No credit card required · Cancel whenever you want
$49 / month
One-off 490 USD (2 months free)Free trial
For small organizations.
50+ survey templates
Start from a template and adjust it to your needs. We have plenty of templates for customer, employee, usability, marketing and general surveys.
Easy to start and easy to master. Ease of use and usability are the most highlighted advantages of Startquestion, by our users.
All question types
Choose from any type of question you want: multiple choice questions, dropdown lists, matrix, open-ended, form, rating, NPS, slider, drag n drop, ranking, points allocation, email, number, date, attachments upload.
Add your company logo, personalize survey colors and background image to match your brand identity.
Advanced question logic
Ask only relevant questions to get highest response rate. Question logic allows you to show or hide questions based on previous answers and/or respondent attributes.
Survey email campaigns
Send surveys to your email list with our advanced mailing module. Track who responded, set auto reminders, assign respondent attributes to segment responses better.
Website popup surveys
Ask users in context, when they browse your website or product/app. Target surveys based on precise criteria and launch without IT involvement.
Excel and SPSS export
Export raw data and reports for further analysis in xlsx and SPSS formats.
Compare results from one question (or attribute) with another question to get deeper insights about answers distribution.
Our team is there to help you via email Mon. – Fri. from 9 to 5 CET.
Data security is our priority. We are 100% compliant with GDPR, and trusted by banks, healthcare and government projects.
Integrate via Zapier with thousands of 3rd party apps or natively with Google Analytics, Freshmail, Salesmanago, and more.
1000 survey completions per month
$99 / month
One-off 990 USD (2 months free)Free trial
For CX, HR, UX and market research professionals.
All START features
Contains all features from START plan
Word, PowerPoint, PDF reports
Export one-click reports to pptx, docx and pdf. You don't need to waste hours to get data manually from one software to another.
Decide what types of data you want in your reports. Create branded custom reports with aggregated results, trends, rankings, cross tables and export them to most popular formats.
Observe how your metrics like NPS or satisfaction score change over time: daily, weekly, monthly. Identify trends and act on them.
Rank answers based on the calculated scores. See what performs best and which areas you need to invest in.
Group most important metrics in one dashboard and share it with your team or executives. Everyone can monitor results in real time.
Perform employee evaluations and automatically calculate scores in most important areas of development. Create question groups and assign points to right answers.
Add points to answers and calculate final scores. Display personalized thank you screen with score interpretation and recommendations.
Company sender email address
Send surveys from your company e-mail address, to make sure respondents know it's coming from your company.
Configure automatic email alerts for every answer or one matching your criteria. Send to whoever is responsible for specific area, so they can act fast on the feedback.
Configure automatic Slack alerts for every answer or one matching your criteria. Select channels to promote customer or employee feedback within your company.
Our team is there to help you via in-product chat Mon. – Fri. from 9 to 5 CET.
Our team is there to help you via phone Mon. – Fri. from 9 to 5 CET.
5000 survey completions per month
$199 / month
One-off 1990 USD (2 months free)Free Trial
For teams and VoC programs.
All BUSINESS features
Contains all features from BUSINESS plan
Accounts for 3 users
Contains accounts for 3 users
Survey content collaboration
Users can collaborate on one survey created by another users, change questions and settings, share links and start or finish the survey.
Users can collaborate on survey results by creating segments, running own analysis, downloading results and personalized reports.
Access level management
Users can decide how to share their survey to other user accounts: whether is full access, read only access or it's private – not available to other users in this account.
Scheduled email reports
Schedule daily, weekly or monthly survey results update sent to your inbox or your teammates. Setup different reports for different recipients, so they only get relevant data.
Company domain for surveys
Place surveys in your company website subdomain like https://survey.company.com in order to better identify your research with your company.
Build your own integrations based on API access. Get results, send invitations, add respondents and many more.
Send all new responses or only some (matching your filters), automatically to your app using webhooks.
Add tags to customer answers (verbatims) to identify area which customer or employee is mentioning. Track changes over time, use tags in reporting or cross tables to see correlations.
Assign positive or negative sentiment to customer answers (verbatims) and track how sentiment with different areas of your offer changes over time.
10 000 survey completions per month
Contact usContact Us
Dedicated enterprise solutions
All TEAM features
Contains all features from TEAM plan
Make your surveys look like yours and hide Startquestion branding in footer.
Extra response packages
Increase number of responses and invitations available in your plan and run large scale research with ease.
Extra user accounts
Increase number of users, that can utilize Startquestion in your organization.
Add extra users, with limited permissions, that can only analyze results, without option to run their own surveys.
Our platform is regularly audited for potential security exploits, we run data backups daily and have data officer in place to help you with the GDPR paperwork.
Secure password policy
Setup more secure password policy for users of your plan, like password change every 30 days, special characters and length of password.
Limited access per IP
Limit access to your account via panel or API, only to selected IP or pool of IP addresses.
SSL certificate for your domain
Install SSL certificate for your custom company survey domain, so respondents can share their personal data.
This plan allows signing custom contract and/or changes to Startquestion standard contract template.
This plan allows changes to Startquestion standard data processing agreement.
This plan allows custom invoicing process.
This plan allows changes to Startquestion standard service level agreement.
If you're short on time or skills, we can put your questionnaire into the platform, coordinate research or create custom solutions.
10 000+ survey completions per month
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We are trusted by over 5000 companies:
Can I extend the validity of my account by myself?
Yes. All you need to do is go to Account, then click on Settings and then click on Pay.
How can I perform a payment?
Our payment operator is Stripe, thanks to which you can pay conveniently by card. Additionally, you can generate an invoice (also pro-forma) for accounting. If none of the above options suits you, you can also order a bank transfer invoice with deferred payment.
How long is the free trial period and what will it allow me to do?
The trial period lasts 14 days. During it, you can try out all the basic functions of the system – you can create any number of surveys in which you can collect a total of 20 results. Remember that starting the trial period does not oblige you to pay for the service – you can freely try the platform’s capabilities, without worrying about the cost being charged.
What will happen with my account when I won’t pay for the service?
Your account will be frozen until you decide to pay. The surveys you created will automatically stop being active. Survey results will be deleted after 30 days for security reasons.
Can I change my account type or number of responses later?
Of course. Our services are flexible, so whenever you need to change your account or increase the limit of surveys, widgets or email invitations, you can always do it after contacting our customer service department.
The options I want to use require a contact with you consultant. How much do I have to wait?
As soon as you leave us your phone number and email address, the data will be sent to our consultant. We will try to call you back immediately, but if you leave your contact details outside of office hours, expect the phone at the latest on the next business day.
What data security measures do you use in surveys?
We regularly outsource security audits to specialized companies. Logging in to the website is encrypted and the collected data is securely stored on certified servers. The databases are registered with the Inspector General for Personal Data Protection (GIODO), meet all legal standards (including GDPR) and are processed only for the purposes necessary for the proper performance of the service – they are never transferred to other entities.
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Support is available Mon-Fri from 9 AM to 5 PM CET.