Maximize CX Impact with Data-driven Insights
Deliver exceptional customer experiences. Gain valuable data-driven insights, automate processes, and leverage intuitive reports and dashboards to make informed decisions and optimize CX strategies.
We have been trusted by over 5,000 clients:
Ignite Your CX with Data-Driven Insights
Improved Insights & Touchpoint Connectivity
Seamlessly connect multiple touchpoints, such as surveys, feedback channels, and customer interactions. Gain a holistic view of the overall customer experience.
Actionable Reports and Clear Dashboards
Empower your organization with our intuitive reporting features, presenting comprehensive data in visually appealing dashboards, extracting meaningful insights, and enhancing data-driven decision-making effortlessly.
Streamlined Processes and Integrations
Integrate Startquestion with your CRM system to automate data collection, analysis, and reporting, streamlining your CX processes and ensuring data consistency across platforms.
Real-time Monitoring & Responsive CX Management
Monitor customer feedback and satisfaction levels in real-time, allowing you to stay informed, address issues promptly, and adapt your CX strategies accordingly.
Use the Most Highly Rated Software for CX
Among the possibilities the Startquestion software offers, we appreciate the most easily creating conditional questions, placing surveys in the company domain, and adjusting the layout to our specific needs. The ability to create subaccounts enables multiple experts to collaborate with ease and view research results simultaneously, greatly simplifying our research process.
Krzysztof Gabruk
Customer Experience Chapter Leader at Santander Bank Poland
Empower CX Managers and Teams with Our Features
Be in Charge of Survey Design and Content
Tailor surveys to match your brand and user preferences, creating a personalized experience for each respondent. Say hello to “Jack” and establish a stronger connection with your audience.
Visualize Metrics, Segmentations, and Monitor NPS
Effortlessly visualize key metrics, trends, and segmentations in user-friendly dashboards. Monitor Net Promoter Score (NPS) and track segmentations based on touchpoints or customer attributes. Gain invaluable insights to empower your decision-making and fuel continuous improvement by leveraging the power of data analysis.
Deliver Actionable Insights and Automate Reporting
Try our personalized and secure reporting capabilities, enabling you to create customized dashboards that monitor all your key metrics.
Share clear reports and easily extract actionable insights for each department. Automate personalized reports, ensuring timely communication and swift response to negative feedback.
Secure Customer Data with GDPR Compliance & Dedicated Support
Rest assured that your data is secure and compliant with GDPR regulations. Our platform is designed to prioritize data security, and our technical support team is available to assist you whenever needed.
Start Research in Minutes with Our Ready Survey Templates
Customer Reviews: Discover the Impact of Startquestion for Your Success
The key to the success of the Voice of Customer project is integrating the client’s internal systems with the online research software. The first experience with this survey software was so encouraging that Medicover Poland decided to transfer all the conducted research to the Startquestion platform.
Beata Dąbrowska
Coordinator of Market Research and Analysis at Medicover Poland
Thanks to the data collected and analyzed on Startquestion, I found the best way to develop my company. Customer research provided us with data proving that taking care of a solid and safe technological foundation, listening to the needs, engaging customers in product development, and focusing on solving problems are the best ways to achieve our goals.
Paweł Owczarek
Author of the FRIS Product, Managing Partner
We use Startquestion surveys to collect satisfaction metrics such as Net Promoter Score, measure our processes’ ease of use, and conduct UX research. The collected data allows us to set priorities for changes. At this point, it fully meets our needs, and what’s more – we are trying out more advanced applications, such as an integration with the transaction system. We recommend Startquestion as a user-friendly and flexible tool.
Krzysztof Gabruk
Customer Experience Chapter Leader at Santander Bank Poland
Do You Want to Talk about the Offer? Book a demo👇
Make an appointment for a free consultation with our specialist who will help you:
- take the first steps in implementing marketing surveys in your team,
- integrate surveys with your marketing systems and programs,
- prove to the board that the investment in collecting marketing data from customers and employees pays off.