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Post Training Evaluation Survey

Ensure that your employees receive all necessary resources during their training sessions.

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In today’s fast-paced business environment, nurturing employee growth and development is a top priority for Human Resources (HR) departments.

HR professionals turn to training evaluation surveys to ensure that training programs are effective and aligned with organizational goals. In this article, we’ll explore what training evaluation surveys are, how they benefit companies, and provide a set of practical post training survey questions.

What is a Training Evaluation Survey?

A post training survey is a structured questionnaire administered after an employee completes a training program. Its primary purpose is to gather feedback and data to assess the training effectiveness.

These surveys are invaluable tools for HR departments as they help measure the impact of training programs, identify areas for improvement, and make data-driven decisions.

How a Company Benefits from Post Training Surveys

Here is a list of sample benefits that companies can benefit from introducing training assessments among employees.

Measure Training Effectiveness

Post training surveys offer an important advantage by allowing HR to gauge the effectiveness of each training course. Through these surveys, HR can determine whether employees have acquired the necessary knowledge and skills expected of them. This data is crucial for improving the training material and methods used.

Identify Knowledge Gaps

By analyzing survey responses, HR can gain insights into the areas where employees lack knowledge and skills. This information can be used to design targeted and effective follow-up training sessions, resources and support to address the identified gaps. By doing so, employees can improve their performance and better contribute to the success of the organization.

Enhance Training Content

Training evaluation surveys play a crucial role in helping HR teams identify the strengths and weaknesses of training programs. By gathering feedback from trainees, HR teams can pinpoint the content that resonates with employees, and areas that need improvement.

With this information, HR teams can refine and update training materials to make them more engaging, effective and relevant to the needs of the organization.

Gauge Employee Satisfaction

Ensuring employee satisfaction is vital for maintaining a productive and motivated workforce. One way to gauge employee satisfaction is through surveys that include questions about their satisfaction with the training session they receive.

When employees are satisfied with their training, they are more likely to apply what they have learned and remain engaged in their work, ultimately leading to better job performance and retention rates.

Align Training with Organizational Goals

Human Resources (HR) departments can leverage survey data to ensure that the training programs offered by the company align with its strategic objectives. By analyzing the survey results, HR can identify which training modules are not contributing to these goals and make necessary adjustments.

This process of using data-driven insights to optimize future training sessions can lead to a more efficient and effective workforce, ultimately benefiting the organization as a whole.

Good Survey Questions to Ask After a Training

Creating effective questions is crucial for obtaining actionable insights from survey participants. Use these examples as inspiration to create a questionnaire that meets the needs of your organization.

Overall Training Satisfaction

  • On a scale of 1 to 5, how satisfied are you with the training you received?

Learning Objectives

  • Did the training help you achieve the stated learning objectives? (Yes/No)
  • Please rate the clarity of the learning objectives. (Poor/Fair/Good/Excellent)

Content Relevance

  • Did the training content align with your job responsibilities? (Yes/No)
  • Please provide suggestions for improving the relevance of the content.

Training Delivery

  • How would you rate the effectiveness of the trainer/facilitator? (Poor/Fair/Good/Excellent)
  • Were the training materials (slides, handouts) clear and helpful? (Yes/No)

Knowledge Application

  • Have you applied what you learned from the training in your job? (Yes/No)
  • Please provide an example of how the training has been beneficial to your work.

Future Training Needs

  • Are there specific topics or skills you believe should be covered in future training sessions?
  • Do you have any additional comments or suggestions regarding the training program?

Utilize Survey Software Tools for Effective Feedback Collection

To efficiently gather feedback before, during, and after training, HR professionals can leverage survey software tools tailored to various scenarios, including traditional training meets and online training.

These versatile tools are equally applicable for administering pre-training survey questions and post-training evaluation surveys.

Pre-Training Surveys

Before the training begins, HR can set the stage for success by utilizing pre-training survey questions. This is where survey software tools come in handy. These tools allow HR teams to create customized surveys and questionnaires that can be distributed electronically or in person, depending on whether the training is an in-person training or an online session.

Online Training:

For online training, survey software tools facilitate the distribution of pre-training surveys through email, learning management systems (LMS), or specialized training platforms. Participants can conveniently access and complete these surveys on their devices.

In-Person Training Meets:

In the case of traditional training meets, HR can use survey software to design paper-based questionnaires or digital surveys that participants can fill out before the session begins, ensuring that trainers have a clear understanding of attendees’ expectations and knowledge levels.

Post-Training Evaluation Surveys

Following the training session, HR can gather feedback using the same survey software tools, whether the training was conducted online or in a face-to-face training session. These tools provide a consistent and organized approach to collecting valuable insights from participants.

Online Training:

Survey software can be used to create post-training evaluation surveys delivered electronically to online training participants. Responses can be collected and analyzed efficiently through the same online platform, streamlining the feedback process.

In-Person Training Meets:

Even in traditional in-person settings like training meets, survey software tools are adaptable. Participants can be given access to digital surveys, or paper-based forms can be scanned and digitized for analysis, ensuring that HR receives comprehensive feedback regardless of the training format.

Training Evaluation Survey – Summary

HR professionals who seek to drive their organization’s success know that effective employee development and training programs are essential.

By leveraging training evaluation surveys, they can continuously improve their initiatives, foster growth, and stay ahead in today’s dynamic business landscape.

To inspire your organization’s employees and ensure their success, consider implementing post-training evaluation surveys as part of your HR strategy.

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Startquestion is a very useful tool for carrying out our research, in which we want to reach users from our own databases – member companies, marketers, digital industry employees, etc. This advanced tool helps us create questionnaires and configure various types of parameters necessary during the research. The platform offers capabilities that can meet the needs of even demanding researchers, and the support service always quickly responds to our questions and needs. The analytical module is also useful, allowing for quick and easy interpretation of the results both after and during the study. We are delighted that we have a domestic, world-class tool on the Polish market.

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Paweł Owczarek

Author of the FRIS Product, Managing Partner

We would all like to respond to the needs of our clients and be their first choice. However, the devil is in the details. Meeting expectations is inextricably linked to continuous monitoring of satisfaction with the offer or service. At PZU, we are aware of client expectations, and we create standards according to them. Quick response is a crucial element of the entire process. That is why, in many cases, we have replaced traditional telephone surveys with online surveys. Thanks to the Startquestion, we can complete them faster, cheaper, and on a larger sample. We used to carry out several hundred surveys; today, we do several thousand. Thus, we can better manage customer experiences and diagnose specific actions that we should take to meet expectations better. The intuitiveness and usefulness of this solution encouraged us to use it in other areas of the organization apart from CX. Thanks to this, we can collect information not only from customers but also from employees.

I work with various research tools, and I am convinced that the Startquestion is one of the solutions that can meet the above-standard needs of companies in collecting feedback.

Mirosław Mikłos

Director of Customer Experience Management Bureau w PZU