Product feedback survey (NPS)
Product feedback survey - make better business decisions
Every company needs a way to gain knowledge about what their users and customers think about their products and offer. The best tool to listen to the users and customers is the product feedback survey. Online research will help You create exactly this kind of products which your potential customers need and want.
Today, most companies base their business decisions on hard data rather than guesswork. The best way to get this data and stay ahead of the competition in the race for customers is to simply ask users for their opinions. The advantages of conducting a user research in the form of a product feedback survey include:
- - low cost of conducting the test,
- - the ability to achieve a high response rate - sending the survey by email or placing it directly on the website, whatever is more convenient for You and your users,
- - access to ready-made product feedback survey questions examples,
- - collecting and analyzing the results in one place,
- - access to the results 24 hours a day,
- - the ability to generate automatic reports ready for presentation inside the company.
Product feedback survey questions
Of course, in order to gain useful knowledge needed to create the perfect products, you need to know what questions to ask in the product feedback survey. They must be detailed and answer the most important questions for product development, such as:
- how is the product's usefulness assessed?
- what is the overall user satisfaction level?
- Is it easy to use for Your customers?
- will the customer buy such a product in the future or recommend it to friends and family?
We know that creating a survey on your own can be difficult and take time, so we offer ready-made product feedback survey questions examples created by experienced experts from the Startquestion team.
Product feedback survey sample
Below you will find a ready-to-use product feedback survey sample that in just a few minutes can be tailored to your company's needs and the specifics of your product.I n the ready-made example of product feedback survey, you can easily, among others:
- - add new questions and delete those that are not useful to you,
- - modify the content of questions and answers,
- - add your own introduction and ending,
- - change the appearance of the survey - colors, add video and graphics, company logo, etc.
Customer satisfaction survey - product and more
For the development of your business and the creation of a better offer, it is crucial that, apart from the product feedback survey, you also conduct other online research. One of the solutions recommended before us is the Customer Needs Survey. Thanks to this survey, you will get detailed information on what your customers expect and need. You can use a ready-made survey example of Customer Needs Survey to:
- find out how users use your products,
- are they interested in other products from the same category,
- what price are they willing to pay for your brand's product.
Customer Feedback
Customer satisfaction survey is the basis in business. Find out what customers think about your company and your products / services.
- Survey after contacting customer service (Customer Effort Score)
- User Experience of the website or online store
- Brand awareness survey
- Customer Development Survey
- Customer Exit Survey
- Customer Feedback
- Customer Needs Survey
- Customer Satisfaction Survey
- Feedback after webinar
- Net Promoter Score (NPS) Survey
- Product feedback survey (NPS)
- SaaS company NPS Survey
- Satisfaction and service quality survey
- Service satisfaction survey (relationship NPS)
- Suggestion Box
Business & Marketing
Research the market of your services using online surveys. Find out how to improve your marketing activities.
- Activity Log
- Brand Awareness Survey
- Branding Questionnaire
- Business continuity in the time of the COVID-19
- Hotel Survey
- Incident Report
- Lead Generation
- Marketing Survey
- Product concept testing survey
- Purchasing On The Internet Survey
- Sales Contact Form
- The impact of advertising on the consumer
- Website Evaluation Survey
Other
Try out demographic surveys - collect a large number of completions about the general needs or habits of large communities.
- Help Ukraine: form for volunteers
- Help Ukraine: survey for donors (financial support)
- Help Ukraine: non-profit survey for the company
- Demographic Survey
- Donor survey
- Emergency Contact Form
- Food Preferences Survey
- Funny Poll
- Hotel check-in form
- Non-profit client satisfaction survey
- Party Invitation
- Physical activity survey
- Political Survey
- Post-Event Survey
- Quality of life survey
- Self Evaluation Form
- Social Media Survey
- Survey about healthy eating habits
- Volunteer Application Form
- Volunteer survey
Human Resources
Online surveys for employees will allow you to check their job satisfaction and identify problems.
- 360 Degree Feedback
- Assessment of cooperation and relations with the supervisor
- Assessment of the incentive system and benefits
- Candidate Experience Survey
- Employee Burnout Survey
- Employee Engagement Survey
- Employee Evaluation Form
- Employee Exit Interview
- Employee Net Promoter Score (eNPS)
- Employee Onboarding Survey
- Employee Recruitment Survey
- Employee Satisfaction Survey
- Job Application Form
- Meeting feedback survey
- Mobbing at work
- Pulse Survey
- Remote work - readiness assessment
- Stress at work
- The Gallup Employee Engagement Survey
- Training Evaluation Survey
Education
Apply surveys in researchers to the diploma thesis or enter surveys for parents, students and teachers in the educational institution.
Customer Feedback
Customer satisfaction survey is the basis in business. Find out what customers think about your company and your products / services.
- Survey after contacting customer service (Customer Effort Score)
- User Experience of the website or online store
- Brand awareness survey
- Customer Development Survey
- Customer Exit Survey
- Customer Feedback
- Customer Needs Survey
- Customer Satisfaction Survey
- Feedback after webinar
- Net Promoter Score (NPS) Survey
- Product feedback survey (NPS)
- SaaS company NPS Survey
- Satisfaction and service quality survey
- Service satisfaction survey (relationship NPS)
- Suggestion Box
Human Resources
Online surveys for employees will allow you to check their job satisfaction and identify problems.
- 360 Degree Feedback
- Assessment of cooperation and relations with the supervisor
- Assessment of the incentive system and benefits
- Candidate Experience Survey
- Employee Burnout Survey
- Employee Engagement Survey
- Employee Evaluation Form
- Employee Exit Interview
- Employee Net Promoter Score (eNPS)
- Employee Onboarding Survey
- Employee Recruitment Survey
- Employee Satisfaction Survey
- Job Application Form
- Meeting feedback survey
- Mobbing at work
- Pulse Survey
- Remote work - readiness assessment
- Stress at work
- The Gallup Employee Engagement Survey
- Training Evaluation Survey
Business & Marketing
Research the market of your services using online surveys. Find out how to improve your marketing activities.
- Activity Log
- Brand Awareness Survey
- Branding Questionnaire
- Business continuity in the time of the COVID-19
- Hotel Survey
- Incident Report
- Lead Generation
- Marketing Survey
- Product concept testing survey
- Purchasing On The Internet Survey
- Sales Contact Form
- The impact of advertising on the consumer
- Website Evaluation Survey
Education
Apply surveys in researchers to the diploma thesis or enter surveys for parents, students and teachers in the educational institution.
Other
Try out demographic surveys - collect a large number of completions about the general needs or habits of large communities.
- Help Ukraine: form for volunteers
- Help Ukraine: survey for donors (financial support)
- Help Ukraine: non-profit survey for the company
- Demographic Survey
- Donor survey
- Emergency Contact Form
- Food Preferences Survey
- Funny Poll
- Hotel check-in form
- Non-profit client satisfaction survey
- Party Invitation
- Physical activity survey
- Political Survey
- Post-Event Survey
- Quality of life survey
- Self Evaluation Form
- Social Media Survey
- Survey about healthy eating habits
- Volunteer Application Form
- Volunteer survey
Startquestion is a browser-based program for creating and analyzing online surveys.
Thanks to simple wizards you can create a survey and send it to your group of respondents, e.g. customers, employees or any social group.
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