survey examples Customer Feedback

User Experience of the website or online store

  • Good morning,

    This survey aims to .... It will take no more than 5 minutes to complete it.

    All information obtained through research is confidential - it will only be used to analyze collective summaries.

    Thank you in advance for providing reliable answers!

  • Good morning,

    This survey aims to .... It will take no more than 5 minutes to complete it.

    All information obtained through research is confidential - it will only be used to analyze collective summaries.

    Thank you in advance for providing reliable answers!

  • 1. How often do you visit the website [name of the website]? *

    You can give only one answer.
  • 2. Did you find the information you were looking for on our website? *

    You can give only one answer.
  • 3. Please complete the following statements, taking into account our online store / website: *

    You can give only one answer in a row.
    definitely not rather not it's hard to say rather yes definitely yes
    It seems to me that the website is legible and uncomplicated  
    I like to visit this website often  
    The website is easy to use  
    I don't need any support to use this website  
    all the functionalities of this website are well integrated  
  • 4. Please rate the attractiveness of the website / e-store on a scale of 1 to 5: *

    1 is the lowest and 5 the highest score
    You can give only one answer in a row.
    1 2 3 4 5
    Attractiveness  
    Ease of use  
    Utility  
    Design  
    Content  
  • 5. Are you satisfied with the use of this website / online store? *

    You can give only one answer.
  • 6. What is the probability that you would recommend this website / e-store to your family or friend? *

    You can give only one answer.
  • 7. If the elements that, in your opinion, badly affect the quality of the website were corrected, would you use it more often? *

    You can give only one answer.
  • 8. Sex: *

    You can give only one answer.
  • 9. Sex: *

    You can give only one answer.
  • 10. Age: *

    q
  • 11. How do you assess your financial situation ? *

    You can give only one answer.
  • 12. Place of residence: *

    You can give only one answer.
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