Account comparison
Find the best plan that fulfills your needs.
Startquestion is used by:
Can I extend the validity of my account by myself?
Yes. All you need to do is go to Account, then click on Settings and then click on Pay.
Can I change my account type or number of responses later?
Yes, of course. Our services are flexible, so whenever you need to change your account or increase / decrease the limit of survey responses / email invitations / widget responses, you can always do it by contacting our customer service department.
How can I perform a payment?
Our payment operator is PayU, thanks to which you can pay conveniently by card or online transfer. Additionally, you can generate an invoice (also pro-forma) for accounting. If none of the above options suits you, you can also order a bank transfer invoice with deferred payment.
The options I want to use require a contact with you consultant. How much do I have to wait?
As soon as you leave us your phone number and email address, the data will be sent to our consultant. We will try to call you back immediately, but if you leave your contact details outside of office hours, expect the phone at the latest on the next business day.
How long is the free trial period and what will it allow me to do?
The trial period lasts 14 days. During it, you can try out all the basic functions of the system - you can create any number of surveys in which you can collect a total of 20 results. Remember that starting the trial period does not oblige you to pay for the service - you can freely try the platform's capabilities, without worrying about the cost being charged.
What data security measures do you use in surveys?
We regularly outsource security audits to specialized companies. Logging in to the website is encrypted and the collected data is securely stored on certified servers. The databases are registered with the Inspector General for Personal Data Protection (GIODO), meet all legal standards (including GDPR) and are processed only for the purposes necessary for the proper performance of the service - they are never transferred to other entities.
What will happen with my account when I won't pay for the service?
Your account will be frozen until you decide to pay. The surveys you created will automatically stop being active. Survey results will be deleted after 30 days for security reasons.