Test it free of charge for 14 days

How can I perform a payment?

PayU is our payment operator, thanks to which you can conveniently pay using a card or an online transfer. Additionally, you can individually generate a pro forma invoice for the accounting.

What protections do you use in terms of the collected surveys?

We regularly commission security audits to specialized companies, logging into the service is encrypted, and the gathered data is safely stored on certified servers. Data bases are registered with GIODO (Inspector General for the Protection of Personal Data), meet all of the legal norms (including GDPR - General Data Protection Regulation), and are processed only when it is necessary for the service to operate properly - never handed over to other entities.

What does a free test account allow me to do?

During the 14 days you have access to all functions of the system. You can create any number of surveys which can acquire a total of 20 results. The test period does not obligate you to pay for the service. We do not require you to provide any data for payments.

What will happen with my account when I won't pay for the service?

Your account will be frozen until you decide to perform a payment. The surveys created by you will automatically cease to be active and only the survey results are going to be deleted, due to safety measures, after 30 days.

What are the differences between the Business and Enterprise account?

With the Enterprise account you can carry out research with the whitelabel functionality - a hidden Startquestion logo, surveys in an own domain, sending surveys from a private mail server. Additionally you receive advanced reporting capabilities: a module for creating own reports, cyclical reports and alerts which allow to share the gathered data with other people at your company, in a convenient manner.

What is the difference between the Enterprise account and the VIP suite?

The VIP suite is reserved for companies which are expecting individual work conditions, high standards concerning the security of processing personal data, and also for those who carry out research programs integrated with their own systems or want to have constant access for entire teams (many platform users).

Is there a possibility to sign a contract?

We invite you to contact our sales department. We will take you through the process of purchasing a subscription on our platform.

Is it possible for a number of people to use one account?

Yes, such an option is available with the VIP suite. With the remaining plans, only one person can use the account.