Free 14 days trial

Start

$49 / month

One-off 490 USD (2 months free)

For small organizations.

• 50+ survey templates

  Start from a template and adjust it to your needs. We have plenty of templates for customer, employee, usability, marketing and general surveys.

• Intuitive interface

  Easy to start and easy to master. Ease of use and usability are the most highlighted advantages of Startquestion, by our users.

• All question types

  Choose from any type of question you want: multiple choice questions, dropdown lists, matrix, open-ended, form, rating, NPS, slider, drag n drop, ranking, points allocation, email, number, date, attachments upload.

• Personalized branding

  Add your company logo, personalize survey colors and background image to match your brand identity.

• Advanced question logic

  Ask only relevant questions to get highest response rate. Question logic allows you to show or hide questions based on previous answers and/or respondent attributes.

• Survey email campaigns

  Send surveys to your email list with our advanced mailing module. Track who responded, set auto reminders, assign respondent attributes to segment responses better.

• Website popup surveys

  Ask users in context, when they browse your website or product/app. Target surveys based on precise criteria and launch without IT involvement.

• Excel and SPSS export

  Export raw data and reports for further analysis in xlsx and SPSS formats.

• Cross tables

  Compare results from one question (or attribute) with another question to get deeper insights about answers distribution.

• Email support

  Our team is there to help you via email Mon. – Fri. from 9 to 5 CET.

• GDPR compliance

  Data security is our priority. We are 100% compliant with GDPR, and trusted by banks, healthcare and government projects.

Team

$199 / month

One-off 1990 USD (2 months free)

For teams and VoC programs.

• All BUSINESS features

  Contains all features from BUSINESS plan

• Accounts for 3 users

  Contains accounts for 3 users

• Survey content collaboration

  Users can collaborate on one survey created by another users, change questions and settings, share links and start or finish the survey.

• Results collaboration

  Users can collaborate on survey results by creating segments, running own analysis, downloading results and personalized reports.

• Access level management

  Users can decide how to share their survey to other user accounts: whether is full access, read only access or it's private – not available to other users in this account.

• Scheduled email reports

  Schedule daily, weekly or monthly survey results update sent to your inbox or your teammates. Setup different reports for different recipients, so they only get relevant data.

• Company domain for surveys

  Place surveys in your company website subdomain like https://survey.company.com in order to better identify your research with your company.

• API access

  Build your own integrations based on API access. Get results, send invitations, add respondents and many more.

• Webhooks

  Send all new responses or only some (matching your filters), automatically to your app using webhooks.

• Integrations

  Integrate via Zapier with thousands of 3rd party apps or natively with Google Analytics, Freshmail, Salesmanago and more.

• Answers tagging

  Add tags to customer answers (verbatims) to identify area which customer or employee is mentioning. Track changes over time, use tags in reporting or cross tables to see correlations.

• Sentiment analysis

  Assign positive or negative sentiment to customer answers (verbatims) and track how sentiment with different areas of your offer changes over time.

• Phone support

  Our team is there to help you via phone Mon. – Fri. from 9 to 5 CET.

Enterprise

Contact us

Dedicated enterprise solutions

• All TEAM features

  Contains all features from TEAM plan

• Whitelabel

  Make your surveys look like yours and hide Startquestion branding in footer.

• Extra response packages

  Increase number of responses and invitations available in your plan and run large scale research with ease.

• Extra user accounts

  Increase number of users, that can utilize Startquestion in your organization.

• Read-only users

  Add extra users, with limited permissions, that can only analyze results, without option to run their own surveys.

• Enterprise-class security

  Our platform is regularly audited for potential security exploits, we run data backups daily and have data officer in place to help you with the GDPR paperwork.

• Secure password policy

  Setup more secure password policy for users of your plan, like password change every 30 days, special characters and length of password.

• Limited access per IP

  Limit access to your account via panel or API, only to selected IP or pool of IP addresses.

• SSL certificate for your domain

  Install SSL certificate for your custom company survey domain, so respondents can share their personal data.

• Custom contract

  This plan allows signing custom contract and/or changes to Startquestion standard contract template.

• Custom DPA

  This plan allows changes to Startquestion standard data processing agreement.

• Custom invoicing

  This plan allows custom invoicing process.

• Custom SLA

  This plan allows changes to Startquestion standard service level agreement.

• Concierge services

  If you're short on time or skills, we can put your questionnaire into the platform, coordinate research or create custom solutions.