Hot alert – selective notifications about specific fillings
Hot alert – notifications about specific fillings via slack
Dashboards / LIVE Reports
Reports as HTML page
Graphical preview of the results
Aggregated results in DOCX format
Raw data in XLSX and SPSS format
Recurring reports (sent automatically to e-mail)
Configuration of your own SMTP mail server
Possibility to add your own CSS code to the questionnaire
E-mail technical support
Online chat technical support
Technical support by phone
Dedicated substantive support
Dedicated cooperation agreement
Electronic data processing agreement template
Individual changes to the data processing agreement
Surveys without Startquestion visual identification
Surveys placed on customer’s domain
SSL installation (Let’s Encrypt) for the first domain
Sharing projects between user accounts
User account access levels
Quantitative analysis of open responses
Hot alerts via Webhook
Employee 360-degree feedback
Integration with Salesmanago
Integration with Focus Telecom
Integration with Freshmail
Integration with Google Analytics
Integration with Thulium
Account Password Policy
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Frequently Asked Questions
Can I extend the validity of my account by myself?
Yes. All you need to do is go to Account, then click on Settings and then click on Pay.
How can I perform a payment?
Our payment operator is Stripe, thanks to which you can pay conveniently by card. Additionally, you can generate an invoice (also pro-forma) for accounting. If none of the above options suits you, you can also order a bank transfer invoice with deferred payment.
How long is the free trial period and what will it allow me to do?
The trial period lasts 14 days. During it, you can try out all the basic functions of the system – you can create any number of surveys in which you can collect a total of 20 results. Remember that starting the trial period does not oblige you to pay for the service – you can freely try the platform’s capabilities, without worrying about the cost being charged.
What will happen with my account when I won’t pay for the service?
Your account will be frozen until you decide to pay. The surveys you created will automatically stop being active. Survey results will be deleted after 30 days for security reasons.
Can I change my account type or number of responses later?
Of course. Our services are flexible, so whenever you need to change your account or increase the limit of surveys, widgets or email invitations, you can always do it after contacting our customer service department.
The options I want to use require a contact with you consultant. How much do I have to wait?
As soon as you leave us your phone number and email address, the data will be sent to our consultant. We will try to call you back immediately, but if you leave your contact details outside of office hours, expect the phone at the latest on the next business day.
What data security measures do you use in surveys?
We regularly outsource security audits to specialized companies. Logging in to the website is encrypted and the collected data is securely stored on certified servers. The databases are registered with the Inspector General for Personal Data Protection (GIODO), meet all legal standards (including GDPR) and are processed only for the purposes necessary for the proper performance of the service – they are never transferred to other entities.
Storage of or access to technical data is strictly necessary for the legitimate purpose of enabling the use of a specific service expressly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a message over an electronic communications network.
Storage or technical access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Technical storage or access that is used exclusively for statistical purposes.Technical storage or access that is used solely for anonymous statistical purposes. Without a subpoena, voluntary compliance from the ISP, or additional records from a third party, information stored or retrieved solely for this purpose usually cannot be used to identify you.
Storage or technical access is required to create user profiles for the purpose of sending advertisements or tracking a user on a website or on several websites for similar marketing purposes.