An e-commerce Survey with a simple question: What is Stopping You from Ordering? is a website pop-up that will quickly provide you with all the necessary information about:
- what elements of the website or the offer prevent customers from completing the order,
- what prevents customers from buying,
- is placing an order simple enough for your target group,
- what you need to change for more people to complete the transaction.
Survey for e-commerce – questions
A ready-made e-commerce survey template, which you will place on your online store’s website as a widget, will help you collect information from all visitors to the e-store or from a selected group of customers. Thanks to the pop-up survey, you will find out what prevents customers from buying, and you will benefit from:
- getting to know your potential customers and their needs better,
- conversion optimization,
- get information on how customers imagine the perfect purchasing process and order,
- increasing the number of orders, and thus profits, after implementing changes based on customer’s voices.