The success of restaurants, stores and food suppliers depends largely on the correct recognition of the need for specific products.
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Therefore, if you run a gastronomy and food delivery business, it is worth asking potential customers about their eating habits.
How to do it? Preferably short and simple – no one likes to complete detailed and lengthy questionnaires. The Food Preferences Survey created by our specialists will be ideal for this.
We use Startquestion surveys to collect satisfaction metrics such as Net Promoter Score, measure our processes’ ease of use, and conduct UX research. The collected data allows us to set priorities for changes. At this point, it fully meets our needs, and what’s more – we are trying out more advanced applications, such as an integration with the transaction system. We recommend Startquestion as a user-friendly and flexible tool.
Krzysztof Gabruk
Customer Experience Chapter Leader at Santander Bank Poland
Startquestion allows us to take better care of the high level of service for our entire network. We use it to research our products, brand image, and service. The results help us to improve the quality of customer service because we know that the success of our business depends mainly on the people. This software allows us to easily verify both what customers think about our product and how they find out about us.
Ewa Minda-Korczak
Marketing Manager of Telepizza Poland
Among the possibilities the Startquestion software offers, we appreciate the most easily creating conditional questions, placing surveys in the company domain, and adjusting the layout to our specific needs. The ability to create subaccounts enables multiple experts to collaborate with ease and view research results simultaneously, greatly simplifying our research process.
Krzysztof Gabruk
Customer Experience Chapter Leader at Santander Bank Poland
