Customer Experience

Customer satisfaction - it's in the bag

Satisfaction survey in the financial sector is extremely important. Our customers from finance sector know about that and ask their clients about their satisfaction after the visit to their outpost.

We are trusted by:
  • Ing
  • Danone
  • DHL
  • Ing
  • Jysk
  • Medicover
  • Nationale
  • Plus
  • Pwn
  • Net Promoter® Score

    NPS is the most popular method of testing customer loyalty. A simple and effective way to gather useful information in real time, which changes the culture of the entire organization.

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  • Customer Satisfaction

    Satisfaction survey is the easiest way to find out from customers what they really want and how to evaluate your offer. This way you can match the offer and increase sales of their products or services.

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  • Customer Churn

    The churn of customers to the competition is the worst that can happen. Learn why customers leave and proactively reduce churn through regular examination of customer satisfaction.

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  • Customer Service

    Companies providing world-class service effectively increase customer retention and turnover. Take care today about the monitoring of proper customer service process in your company.

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  • Customer Feedback

    Introduction of new products and offerings can be risky and difficult without relevant data. Sales results are often not enough. Ask customers about their needs and opinions, to always hit the nail on the head of their expectations.

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Take control of the Customer Experience

  • FLEXIBILITY

    Not everyone can afford to study customer experience by external companies. Startquestion allows you to take full control over the conduct of customers to receive real-time data: when you want, where you want and how you want. Quickly and at no extra cost.

  • BIG OPPORTUNITY

    Many points of contact and thousands opinion flowing into the system in real time is with us no challenge. Ensure a smooth flow of information within the company and rapid use of feedback received through alerts by e-mail about the fillings are compatible with filter, cyclical reports, and many of access.

  • SIMPLICITY

    Managing customer experience does not have to be complicated. Our platform does not require you ability to programming and intuitive control panel is as easy to use as a daily work in your email program. Difficult task you can consult with us on the phone or have a dedicated caregiver.

Join over 3500 happy users: small and big companies.
  • Easy to Use

    Our platform is extremely easy to use. Simple form creation, convenient settings, clear data analysis and revolutionary reports system

  • Aesthetics

    No one likes to fill boring forms. We make sure that the questionnaires are beautiful and extremely interactive. As a result, they are filled more often.

  • Support

    Our specialists will advise you in every aspect - from basic settings to technical matters. For VIP customers we prepare studies from scratch.

  • Security

    We take it very seriously so you can calmly take care of your study. That's why we are chosen by government agencies, banks, medical centers and many other global companies.

  • Innovations

    Our platform is continually expanding its capabilities. We also care about acquiring the latest knowledge and certifications in the areas of the survey.

VIP PACKAGE

We will build your brand with you

The VIP offer is the best package available on our Platform. It covers a number of services designed specifically for the most demanding customers. We also deliver customized solutions.

  • Ing
  • Medicover
  • Danone
  • DHL
  • PKP
  • PZU

We have been trusted by many recognized companies and state-owned institutions

Become one of our 3500 customers! Try out for free!