We learn best from our mistakes. That's obvious but you need to spot those mistakes errors first. In a company where the general image covers many factors, it's not as simple as it may seem.
From this article you will learn how to increase NPS email survey campaign response rate.
Regardless of whether you sell products or services, or operate on the B2B or B2C market - it is thanks to satisfied customers (both new ones and those who are already with you) that your company has a chance to achieve success.
An online survey will help you see the event from their perspective and find out what went well and what should be done better next time.
