Zapier Integrations. How to Use Them with Online Surveys Software
Information and time can give you a competitive advantage. The main prize is for those who get to know and fulfill customer expectations as quickly as possible.
Top 6 Customer Survey Tools in 2022
If you want to excel and lead in this digital world, you will have to base your strategies on the power of analysis and through the wealth of information.
Average Survey Response Rate – How to Get a lot of Survey Responses?
What is the response rate you should expect? What is a high survey response rate? What number we, the researchers, should aim to? We prepared this article to help you find out.
Servqual Method – What Is and How to Use it in Online Surveys?
The Servqual Method is one of the popular methods of measuring the level of satisfaction with services.
Rating Scale in a Survey – What Is and How to Use It in Online Research?
The most popular types of rating scales (especially in social research) include the Likert scale which is a method of measuring the respondent’s attitude, based on the question about the degree of acceptance of a phenomenon or view.
Customer Journey Surveys: All You Need to Know to Start Collecting Feedback
A healthy and trustworthy relationship is key to every successful B2B cooperation. How to build one? By taking care of your customer experience at each stage of your partnership.
Online Survey and Online Questionnaire – Differences and Similarities
We usually understand these concepts as research tools, and indeed – this is their essential meaning. However, there is a difference between the first and the second one.
Mystery Shopper – When Customer and Employee Research Is Not Enough
We learn best from our mistakes. That’s obvious but you need to spot those mistakes errors first. In a company where the general image covers many factors, it’s not as simple as it may seem.