Customer ExperienceCustomer Churn
Why customers are leaving?
Competition in the market can be very large, and before you know your customer can go to the competition. To prevent this in the future, ask them what made you stop using your services.
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How churn research can help your business?
By measuring customer churn, you can easily verify that your product or service is developing in line with the trends. It is much cheaper and simpler way to keep a current customer than to acquire a new one. This is an extremely important task for any company to measure customer churn - we believe that the Startquestion platform successfully contribute to the improvement of this indicator in your company or organization.
Start research using the Startquestion Platform
Our survey measuring churn contain a set of questions prepared in cooperation with experienced researchers. They contain the necessary data that each company should obtain from their clients in the study churn-u. You can start from the place of study and adapt them to your needs, to correspond to the actual needs of your business.
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Easy to Use
Our platform is extremely easy to use. Simple form creation, convenient settings, clear data analysis and revolutionary reports system
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Aesthetics
No one likes to fill boring forms. We make sure that the questionnaires are beautiful and extremely interactive. As a result, they are filled more often.
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Support
Our specialists will advise you in every aspect - from basic settings to technical matters. For VIP customers we prepare studies from scratch.
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Security
We take it very seriously so you can calmly take care of your study. That's why we are chosen by government agencies, banks, medical centers and many other global companies.
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Innovations
Our platform is continually expanding its capabilities. We also care about acquiring the latest knowledge and certifications in the areas of the survey.
VIP PACKAGE
We will build your brand with you
The VIP offer is the best package available on our Platform. It covers a number of services designed specifically for the most demanding customers. We also deliver customized solutions.
We have been trusted by many recognized companies and state-owned institutions