Customer research Customer Churn

Why do clients leave?

The competition on the market is sometimes very big and before you know it, your client may leave in favor of the competition. In order to prevent this in the future, ask them what made them stop using your services.

We are trusted by:
  • Ing
  • Danone
  • DHL
  • Ing
  • Jysk
  • Medicover
  • Nationale
  • Plus
  • Pwn

How can researching churn help your company?

Measuring client churn, you can easily verify whether your product or services are developing in accordance with trends. It is much easier and cheaper to hold a client than to search for a new one. It is a remarkably important task for any company, to measure client churn - we believe that the Startquestion platform will successfully impact the improvement of this indicator at your company or organization.

Start researching by taking advantage of the Startquestion platform

Our surveys measuring churn include a set of questions prepared together with experienced researchers. They include necessary data which every company should acquire from its clients by researching churn. You can start the research on the spot and adjust it to your needs, so that it corresponds with the actual needs of your company.

The only such platform. More than 3500 clients.
  • Intuitiveness

    Our platform is extremely easy to use. Simple creation of questionnaires, convenient settings, clear data analysis and a revolutionary reporting system.

  • Esthetics

    No one likes to fill boring forms. We make sure that the questionnaires are beautiful and extremely interactive. As a result, they are filled more often.

  • Support

    Our specialists will advise you in every aspect - starting with technical issues up to the more factual ones. And for VIP clients, we prepare researches from the very beginning, up to the execution.

  • Security

    We treat it very seriously, so you can focus on your research. That is precisely why we are chosen by government agencies, banks, medical facilities, and many other global companies.

  • Innovativeness

    Our platform constantly develops its capabilities. We also care for learning the newest knowledge and acquiring certificates in the fields of survey research.

Startquestion software

Our clients are exacting

Do you expect comprehensive help? Startquestion gives you unlimited possibilities, dedicated contract, integrations, account care, reports and presentations.

  • Ing
  • Medicover
  • Danone
  • DHL
  • PKP
  • PZU

Many well known national companies and institutions have trusted us