Customer Experiencecustomer satisfaction
Ensure customer satisfaction
Satisfaction surveys are the simplest way to understand how your products and services are portrayed by the customers. Start your first survey on the Startquestion Platform today.
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Satisfaction surveys on the Startquestion Platform
There are many methods of measuring customer satisfaction and many factors can influence the choice of the right. Before you begin measuring satisfaction, you have to ask yourself some questions: What product / service you provide? how many clients you have? how's your relationship with the client, on which planes you contact them? And most importantly - what are you going to do with the results of satisfaction surveys? The two most popular methods of customer satisfaction surveys are surveys after the purchase (with / without method Net Promoter Score) and the annual survey satysfacji (including Customer Satisfaction Index). Each methodology will provide you with detailed data, which will allow you to increase customer loyalty and stay two steps ahead of the competition.
Measure customer satisfaction and act using the Startquestion Platform
Conducting satisfaction surveys on the Startquestion platform is extremely simple. You will find here a lot of templates, questionnaires and questions, and to easily customize the appearance of a survey to your brand. On the Analyze easily check updated in real time indicators of the Net Promoter Score. Our tools for analytics and reporting provide you with the necessary data to present within the company, eg. At meetings of the board. Thanks to our system of alerts and scheduled reports to hear about the fact that your client has a problem and needs a quick solution to the problem - will allow you to reduce customer churn in the future. Start asking today what customers think about your products or services - is the best and easiest decision to make.
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Easy to Use
Our platform is extremely easy to use. Simple form creation, convenient settings, clear data analysis and revolutionary reports system
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Aesthetics
No one likes to fill boring forms. We make sure that the questionnaires are beautiful and extremely interactive. As a result, they are filled more often.
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Support
Our specialists will advise you in every aspect - from basic settings to technical matters. For VIP customers we prepare studies from scratch.
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Security
We take it very seriously so you can calmly take care of your study. That's why we are chosen by government agencies, banks, medical centers and many other global companies.
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Innovations
Our platform is continually expanding its capabilities. We also care about acquiring the latest knowledge and certifications in the areas of the survey.
VIP PACKAGE
We will build your brand with you
The VIP offer is the best package available on our Platform. It covers a number of services designed specifically for the most demanding customers. We also deliver customized solutions.
We have been trusted by many recognized companies and state-owned institutions