Customer research Customer Service

A simple path to improve customer service

Good customer service is extremely important. However, in order to maintain it, it’s necessary to constantly measure the level of satisfaction with the service. Learn today how can we help you.

We are trusted by:
  • Ing
  • Danone
  • DHL
  • Ing
  • Jysk
  • Medicover
  • Nationale
  • Plus
  • Pwn

How can customer service satisfaction surveys help you?

Asking clients about the quality of your customer service will allow you to learn which processes within your company require improvement. In the era of fast access to information, your clients expect a quick reaction time from you. Furthermore, if you won't take care of their satisfaction with the quality of your customer service, after a few days you will have to "take out the fire" in social media.

How to start researching customer service quality with the Startquestion platform?

Our surveys measuring the quality of customer service include a set of questions prepared together with experienced researchers. They include important data which every company should acquire from its clients with the customer service quality research. You can start the research on the spot and adjust it to your needs, so that it corresponds with the actual needs of your company.

The only such platform. More than 3500 clients.
  • Intuitiveness

    Our platform is extremely easy to use. Simple creation of questionnaires, convenient settings, clear data analysis and a revolutionary reporting system.

  • Esthetics

    No one likes to fill boring forms. We make sure that the questionnaires are beautiful and extremely interactive. As a result, they are filled more often.

  • Support

    Our specialists will advise you in every aspect - starting with technical issues up to the more factual ones. And for VIP clients, we prepare researches from the very beginning, up to the execution.

  • Security

    We treat it very seriously, so you can focus on your research. That is precisely why we are chosen by government agencies, banks, medical facilities, and many other global companies.

  • Innovativeness

    Our platform constantly develops its capabilities. We also care for learning the newest knowledge and acquiring certificates in the fields of survey research.

Startquestion software

Our clients are exacting

Do you expect comprehensive help? Startquestion gives you unlimited possibilities, dedicated contract, integrations, account care, reports and presentations.

  • Ing
  • Medicover
  • Danone
  • DHL
  • PKP
  • PZU

Many well known national companies and institutions have trusted us