Good customer service is extremely important. However, in order to maintain it, it’s necessary to constantly measure the level of satisfaction with the service. Learn today how can we help you.
Asking clients about the quality of your customer service will allow you to learn which processes within your company require improvement. In the era of fast access to information, your clients expect a quick reaction time from you. Furthermore, if you won't take care of their satisfaction with the quality of your customer service, after a few days you will have to "take out the fire" in social media.
Our surveys measuring the quality of customer service include a set of questions prepared together with experienced researchers. They include important data which every company should acquire from its clients with the customer service quality research. You can start the research on the spot and adjust it to your needs, so that it corresponds with the actual needs of your company.
Our platform is extremely easy to use. Simple creation of questionnaires, convenient settings, clear data analysis and a revolutionary reporting system.
No one likes to fill boring forms. We make sure that the questionnaires are beautiful and extremely interactive. As a result, they are filled more often.
Our specialists will advise you in every aspect - starting with technical issues up to the more factual ones. And for VIP clients, we prepare researches from the very beginning, up to the execution.
We treat it very seriously, so you can focus on your research. That is precisely why we are chosen by government agencies, banks, medical facilities, and many other global companies.
Our platform constantly develops its capabilities. We also care for learning the newest knowledge and acquiring certificates in the fields of survey research.
Do you expect comprehensive support? The VIP suite means unlimited possibilities, a dedicated contract, integration, account support, reports, and presentations.
Many well known national companies and institutions have trusted us
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