Good customer service is extremely important. However, to maintain it must constantly measure the level of satisfaction with the service. Learn today how we can help you with this
Questioning customers about the quality of your customer service will help you find out which processes within your company need improvement. In the era of rapid access to the information your customers expect from you a quick response. In addition, if you do not take care of their satisfaction with the quality of your customer service there will be a few days it will have to "extinguish the fire" in social media.
Our survey measuring the quality of customer service includes a set of questions prepared in cooperation with experienced researchers. They contain the necessary data that each company should obtain from their clients in the study of the quality of customer service. You can start from the place of study and adapt them to your needs, to correspond to the actual needs of your business.
Our platform is extremely easy to use. Simple form creation, convenient settings, clear data analysis and revolutionary reports system
No one likes to fill boring forms. We make sure that the questionnaires are beautiful and extremely interactive. As a result, they are filled more often.
Our specialists will advise you in every aspect - from basic settings to technical matters. For VIP customers we prepare studies from scratch.
We take it very seriously so you can calmly take care of your study. That's why we are chosen by government agencies, banks, medical centers and many other global companies.
Our platform is continually expanding its capabilities. We also care about acquiring the latest knowledge and certifications in the areas of the survey.
The VIP offer is the best package available on our Platform. It covers a number of services designed specifically for the most demanding customers. We also deliver customized solutions.
We have been trusted by many recognized companies and state-owned institutions